Effective Date: April 1, 2026 | Last Updated: April 26, 2026
Reedy 24 Translate ("we," "us," "our," or the "Company"), operated from Marvela, 724, 11th Road, Khar West, Mumbai, Maharashtra 400052, India, is committed to protecting the privacy and security of every individual and organization that uses our translation, localization, and interpretation services. This Privacy Policy explains in detail how we collect, use, store, share, and protect your personal information when you visit our website (reedy24translate.site), communicate with us, or use any of our services.
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website or services.
We collect information through multiple channels to provide and improve our services. The types of information we collect include:
When you contact us, request a quote, or engage our services, we may collect:
When you visit our website, we automatically collect certain technical information:
We may receive information about you from third parties, including referral partners, business directories, professional networks, and publicly available sources. This information is used solely to improve our service delivery and communication with you.
We use the information we collect for the following specific purposes:
As a professional translation service provider, we understand that the documents you entrust to us may contain highly sensitive, proprietary, or legally privileged information. We take document confidentiality extremely seriously and have implemented the following measures:
For documents containing particularly sensitive information — such as legal proceedings, medical records, financial statements, patent applications, or government classified materials — we offer enhanced security protocols upon request, including dedicated secure workstations, additional NDA provisions, and restricted access controls.
We do not sell, rent, trade, or otherwise commercially transfer your personal information to third parties. We may share your information only in the following limited circumstances:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.
We retain different types of information for different periods based on the nature of the data and our legal obligations:
| Data Type | Retention Period | Reason |
|---|---|---|
| Source & translated documents | 90 days after delivery | Revision requests & quality assurance |
| Client contact information | Duration of business relationship + 2 years | Service continuity & follow-up |
| Financial & billing records | 8 years from transaction date | Tax & regulatory compliance (Indian law) |
| Communication records | 3 years from last interaction | Dispute resolution & service improvement |
| Website analytics data | 26 months | Website performance analysis |
| Cookie data | Up to 12 months | Website functionality & preferences |
You may request earlier deletion of your documents and personal data at any time by contacting us. We will comply with such requests within 30 business days, except where retention is required by law.
Under applicable Indian data protection laws and international best practices, you have the following rights regarding your personal information:
To exercise any of these rights, please contact us at info@reedy24translate.site or call us at +91 96570 36479. We will respond to all legitimate requests within 30 business days.
As a translation company, we may need to transfer your documents and personal information to translators located in different countries to provide services in the required language pairs. When we transfer data internationally, we ensure that appropriate safeguards are in place, including contractual obligations on the receiving party to protect your data to the same standard as outlined in this policy.
Our website uses the following types of cookies and tracking technologies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for basic website functionality, navigation, and security | Session |
| Preference Cookies | Remember your language preferences, form data, and display settings | Up to 12 months |
| Analytics Cookies | Help us understand how visitors interact with our website | Up to 12 months |
| Performance Cookies | Monitor website speed, error rates, and technical performance | Session to 6 months |
You can manage cookie preferences through your browser settings. We do not use cookies for targeted advertising.
Our website may contain links to third-party websites, services, or resources that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take immediate steps to delete such information.
In the unlikely event of a data breach that affects your personal information, we will notify you within 72 hours of becoming aware of the breach. The notification will include the nature of the breach, the types of data affected, the measures we have taken to address the breach, and recommendations for steps you can take to protect yourself.
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
This Privacy Policy is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (as applicable). Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
Reedy 24 Translate — Privacy Office
Address: Marvela, 724, 11th Road, Khar West, Mumbai, Maharashtra 400052, India
Phone: +91 96570 36479
Email: info@reedy24translate.site
Working Hours: 24/7 — We never close
Response Time: We aim to respond to all privacy-related inquiries within 48 hours